Privacy Policy :-
Thank you for visiting www.anargha.com. As used in this privacy statement, the terms
“our”,”
we” and “us” refer to both Anargha and the distributor unless the context provides otherwise.
This privacy policy sets out how Anargha Marketing Pvt. Ltd. uses and protects any
information that you give us when you use this website. Anargha is committed to ensuring
that your privacy is always protected. Should we ask you to provide certain information by
which you can be identified when using this website, then you can be assured that it will only
be used in accordance with this privacy statement.
What Information We Collect and How We Use It : The information that we collect on
our website comes under two general categories-
- Personally Identifiable Information
- Aggregate Information
1. Personally Identifiable Information : This refers to information that lets us
know who you are or things specifically about you.
Distributors can upload their KYC document/s in either jpeg/jpg/png/gif or any other format
via Anargha Mobile Application.
A. Visitors:You can browse our website without sharing any Personally Identifiable
Information. If you
want to register with us as a distributor or place an order, you may voluntarily provide your
Personally Identifiable Information (name, address, email address or telephone number) to
be shared with a registered Anargha distributor for the purpose of assisting you with
registration and order placement. We might also maintain a record of your contact
information to help us provide better services in case you contact us again.
B. Ordering:When you place an order on our website, Personally Identifiable
Information (such as name,
contact info, order info, credit card and other transaction info) will be collected for the
purpose of processing and delivering your order. We may also provide certain necessary
order details to our shipping partners to complete the delivery of the order.
C. Credit Card Storage:The Credit Card Information collected for online shopping is
used only to process payments
for the orders and, is not retained on our website. The information is securely transmitted to
the bank, and we store only the reference number and amount paid information provided by
the bank.
D. Surveys and Promotions:You may voluntarily provide Personally Identifiable
Information to participate in occasional
surveys, user polls or to answer questionnaires. This information is used by us to better our
products and services. We may also use this information to provide you marketing and
promotional material. If you do not wish to receive any such material, you can adjust the
setting for the same through a link provided in the email communication or send us an email
at [info@Anargha.com] (link).
2. Aggregate Information: This refers to information that does not distinguish you
as a particular individual. This
information includes your browser and operating system type, your IP address, URL
(Uniform Source Locator) of the website that directed you to our site and any search terms
you enter on our site. Such information is aggregated by our web server to monitor the
activities on the site and evaluate its performance. This helps us improve the features and
functions on the website to provide you a satisfactory user experience. We might compile,
publish, store, collect, promote, disclose or use any Aggregate Information. We generally do
not correlate any Personally Identifiable Information with Aggregate Information. In case we
do this, it will be protected as per the terms mentioned for Personally Identifiable Information
in this Privacy Policy.
Security: We are committed to ensuring that your information is secure. In order
to prevent
unauthorized access or disclosure, we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online. It is your
sole responsibility to safeguard the password created for your online account. In case you
suspect that your password has been compromised, contact Anargha Marketing Pvt. Ltd as
soon as possible. Since your Distributor ID and account password are specific to you, you
take full responsibility for any and all activity conducted on our site with your ID and
password.
How we use cookies:A cookie is a small file which asks permission to be placed on
your computer's hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic or lets you know
when you visit a particular site. Cookies allow web applications to respond to you as an
individual. The web application can tailor its operations to your needs, likes and dislikes by
gathering and remembering information about your preferences. We use traffic log cookies
to identify which pages are being used. This helps us analyse data about webpage traffic
and improve our website in order to tailor it to customer needs. We only use this information
for statistical analysis purposes and then the data is removed from the system. Overall,
cookies help us provide you with a better website by enabling us to monitor which pages you
find useful and which you do not. They also help online retailers to keep track of a user’s
electronic shopping cart before completing a purchase. A cookie in no way gives us access
to your computer or any information about you, other than the data you choose to share with
us. We have to use cookie-based authentication to identify you as a registered distributor or
send cookies to your computer to support personalized features on our website like your
country and language codes as well as shopping and browsing functions. You can choose to
accept or decline cookies. Most web browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies if you prefer. This may prevent you
from taking full advantage of the website.
Use of Third-Party Media and Research Companies:We may use third-party media and
research companies to place ads for us on websites of
other parties. Our site may also run third-party ads for specific Merchants and Service
Partners with whom we link.
Links to other websites:
Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the privacy statement
applicable to the website in question.
Children’s Privacy Protection
Our website neither targets nor is intended for children below the age of 18. Personally
Identifiable Information will not be collected from children on purpose and if we discover
such data on our site, the same will be deleted.
Changes to This Statement
Please check frequently for any updates or changes in this privacy policy before using our
website or submitting any Personally Identifiable Information at our site. By using our Site,
you acknowledge acceptance of this Privacy Statement in effect at the time of use.
Controlling your Personally Identifiable Information
We try our best to ensure that the Personally Identifiable Information we collect on our site is
current, accurate and complete. You may choose to restrict the collection or use of your
Personally Identifiable Information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can
click to indicate that you do not want the information to be used by anybody for direct
marketing purposes
- If you have previously agreed to us using your Personally Identifiable Information for
direct marketing purposes, you may change your mind at any time by writing to or
emailing us at [info@Anargha.com]
- We will not sell, distribute or lease your Personally Identifiable Information to third
parties unless we have your permission or are required by law to do so. We may use
your personal information to send you promotional information about third parties
which we think you may find interesting if you tell us that you wish this to happen. If
you believe that any information we are holding on you is incorrect or incomplete,
please write to or email us as soon as possible at the above address. We will
promptly correct any information found to be incorrect.
CODE OF ETHICS: -
Distributors are required to observe the ANARGHA Code of Ethics at all times. The
Company reserves the right to terminate distributorship at any time for any violation. Upon
enrolment, distributors are expected to pledge the following:
- I will present the Company's marketing plan accurately and honestly, clearly portraying the
level of effort required for achieving success. I shall not use misleading, false, deceptive,
and/or unfair recruiting practices, including misrepresentation of actual or potential sales or
earnings and advantages of the business to any prospective distributor, during interaction
with them.
- That I will follow the highest standards of honesty and integrity in the ANARGHA
Business.
-
I will not sell the products of ANARGHA through retail outlets or e-commerce platform.
- I will not make negative or disparaging remarks about the Company, its products, officers,
employees or other people and products. I will be respectful to the Company as well as the
direct selling business.
- I will not instigate, encourage, indulge and/or guide downlines for bonus rebate/refund of
commission. I will not encourage distributors recruited by me to purchase goods/services/
literature or sales demonstration equipment in unreasonably large amounts.
- I will strive to ensure that my customers and fellow distributors are satisfied with the
Company's products and my services.
- I will not use the Company's trade name(s), information, literature, advertising material,
and gathering of people or other resources including Intellectual Property to introduce and
promote interests of any entity other than the Company.
- I will abide by the ANARGHA distributor's Rules and Regulations at all times.
- I will not resort to any fraudulent act in promoting the Company's business at the expense
of the Company and fellow distributors.
- During distributorship and thereafter, I will not do anything that may adversely affect the
Company, its reputation and business interests.
- I shall not use misleading, deceptive, and/or unfair trade practices.
- I shall take appropriate steps to ensure the protection of private information provided to
me by the consumers.
POLICIES/RULES + REGULATIONS
The following Rules & Regulations of Anargha Marketing Pvt. Ltd. (the Company) are
formulated and implemented for safeguarding rights and dignity of the distributors while
regulating conduct of business. In order to mould yourself as a responsible and ethical
distributor of ANARGHA, you must understand and abide by the Policies/Rules and
Regulations of the Company; any violation of the same can result in termination of your
distributorship. The Company reserves the right to amend its Policies, Rules and
Regulations without issuing prior notice or clarification. You are expected to visit the
Company's website from time to time and keep yourself abreast with updated policies, rules
and regulations.
- Eligibility to Become a Distributor
- Individuals aged 18 years and above can apply to be a distributor of the Company.
- The Company has absolute discretion to decide whether to accept or reject an application.
- Distributor of the Company is not an agent, representative or employee. The relationship
is on principal to principal basis.
- All applications must be sponsored by an existing distributor.
- Wife and husband constitute a single unit for the purposes.
- Son or unmarried daughter of a distributor can join the Business with their independent ID
if the line of sponsorship is under their family*ID. Similarly any of the family members can
join under their son/unmarried daughter.
- Bonus Payment:
- Bonus for all distributors is computed once in a calendar month, and commensurate with
the business done in the relevant business month. Pay outs will be issued by the Company
to the registered distributors as per Company's policy.
- On receipt of monthly payout distributors should check accuracy of computation. Any
queries in this respect should be made within 14 days from the date of issuance of payout by
the Company. In the absence of such queries the figures mentioned in the statement shall
be final and binding.
- It is mandatory for the distributors to provide their address and bank details. They must
also send to us information as per Company Guidelines if there is any change in their
address/bank details/mobile no/email id.
- In order to receive Bonus, the distributor must mandatorily provide his/her Bank Details to
ANARGHA. In case the distributor fails to provide the Bank Details, ANARGHA reserves the
right to with hold the bonus amount.
- Procedures for dealing with Instances of violation
The Company provides guidance and advice to deal with situations involving breaches and
violation of its policies and these rules and regulations. The Company shall also take
appropriate action against the distributor(s) involved. In the event of any violation, the
following procedure needs to be observed:
- complaint has to be lodged immediately upon knowing about violation of any
Policies/Rules and Regulations of the Company. The complaint must be given in writing by
giving details of the alleged violation, also he/she must inform his/her upline about the
complaint.
- Upon receiving the complaint, the Company shall immediately notify
the distributor involved, requesting a swift response by way of a chance to explain his/her
case. Company may in appropriate cases institute such action Suo motu.
- In case of inadequate information, the Company may request for more details from either
party.
- If the Company is convinced that the only way to restore normalcy is to suspend or
terminate distributorship, it shall convey its decision by writing a letter to the
distributor
concerned. The letter shall be posted through Registered mail/ Courier / WhatsApp message
to the last known address/cell no of the distributor as listed in Company's database and the
post mark shall be taken as proof of receipt. The Company reserves the right to take
necessary action against the terminated distributor including seeking compensation,
recovery, damages and legal costs incurred, if any. However, the Company reserves the
right to amend or modify any part of the above decision if and when such a need is felt by
the Company.
- Renewal of Distributorship
- The Company does not charge any renewal fee. Distributorship is discontinued if the
distributor resigns and if the resignation is accepted by the Company. The distributorship
is
terminated by the Company if the distributor does not conduct any Business with the
Company for more the Company. The distributorship is terminated by the Company if the
distributor does not
conduct any Business with the Company for more than two years or for any violations of
Company policies.
- In the above cases the distributor will be required to put forth his/her claims within one
month of the date of the above happenings, thereafter no claim will be entertained. The
claims will be settled as per Company's Policy.
- The limitation period of claiming any amount due to the distributor by ANARGHA shall be
One year. No claims after a period of one year from the due date shall be entertained by
ANARGHA.
- KYC
A person/entity who completes the KYC (Aadhar Card, Driving License, Voter ID Card,
Passport, Ration Card, or any other identity document(s) issued by any State Government or
the Central Government, which can be verified) formalities and fills the Distributor Application
+ Agreement Form (the "Applicant") shall be assigned an Applicant Number. The Applicant
Number shall be valid for 35 days and the Applicant shall be confirmed as a distributor
pursuant to its carrying out at least one transaction within 35 days from the date of
submission of the Distributor Application + Agreement Form.
- Submission of Distributor Application Form
Subject to Compliance with Clause 5;
- In case a prospect fills the hard copy of Distributor Application Form (DAF), he/she shall
be entitled to commence business and build a network only upon completion of Know Your
Customer ("KYC") and physical submission of Distributor Application Form (DAF) at any of
the Company's Centers and only after an order has been placed.
- In case the prospect fills the DAF online and sends the scanned copy of signed DAF
along with KYC documents to the Company, the distributor
can commence Business with the Company only after an order has been placed. However, if
the distributor does not submit the copy of DAF with signatures (to be verified with
Passport/Driving License/PAN) within 60 days of joining online, the distributor's ID will be
come invalid.
- Representations Made by Distributors:
- Distributor(s) shall not exaggerate or misrepresent benefits associated with the Company
and the Company's products and services.
- Distributor(s) must know and convey that earnings come only through hard work,
commitment and consistent efforts.
- Distributor(s) shall not make claims other than what is mentioned in the Company's plans
and literature about products, quality and earnings. Company has the unconditioned rights to
take any and all actions including seeking damages for distributor's action / inaction
inviting
and causing ill-repute loss to the Company for misdeclaration or misrepresentation.
- Place Order
The distributor has to place order within 35 days of joining. If the order is not placed, then it
will result in distributor's application not being accepted by the Company and the ID will be
rendered invalid.
- Labelling, Packaging and Pricing
The product description, labelling, pricing and packaging done / determined by the Company
is final and sacrosanct. No alteration is permissible in these. Distributor(s) are not
authorised
to reliable, repack, and alter description or sale products loose or in a form not originally
caused by the Company or at a price not fixed by the Company. Allegations against
distributor(s) for contravening this rule shall be investigated and appropriate action will be
taken.
- Cross Sponsoring/Multiple Ids
No Cross Sponsoring of distributorship shall be allowed. "Cross Sponsoring" in this context
means:
- Signing up an existing distributor from another group.
- Signing up the wife when the husband is already a distributor or vice versa.
- Signing up under another sponsor to operate his/her new distributorship when his/her
previous distributorship is still valid.
- Allowing other people or relative to use his/her distributorship to do business.
. If son or unmarried daughter joins the business with their own ID but their line of
sponsorship is not under their family* ID, then such a case will be treated as cross
sponsoring and the ID taken by son/unmarried daughter will be terminated.
Same will apply for any of the family members not joining under their son/ unmarried
daughter's line of sponsorship. In the event of Cross Sponsoring or in the event of a
distributor using a second or multiple IDs, the following procedure shall be followed:
- Any distributor found doing activity in any network, within six months of resigning (termed
as inactivity rule or period), example promoting any close relative/acquaintance, then the
ID
of the relative/acquaintance will be treated as a second ID and the same will be terminated.
- If the Company receives a complaint within six months of Cross Sponsoring, then the
Company will investigate the matter as follows: In the event the second ID has been created
while concealing the fact regarding Cross Sponsoring from the upline / uplines of the
network in which the second ID has been created, the network under the second ID will be
blocked within this network, as if the second ID never existed and the second ID will be
terminated. In the event it is found that the second ID has been created with the
connivance/knowledge of the upline / uplines of the network, within which the second ID has
been created, Company reserve the right, in our sole discretion, to modify, alter or
otherwise
update these ID under the second ID, and the second ID will be blocked. In such a scenario,
the Company shall be with in its right to take appropriate action against the errant
distributorship, including, but not limited to, cancellation of its ID.
- However, in a situation, when the complaint against a distributor regarding Cross
Sponsoring is filed within six months, but the ID/IDs are not identified within the same
period,
then the complainant must submit the details of such ID/IDs within three months of filing
the
complaint. The Company will take action as per above clause (b) after getting the details of
other ID/IDs.
- If the complaint is received after more than six months of a distributor taking other
ID/IDs,
the same will not be entertained. On receipt of such complaint, the Company will terminate
one of the IDs of the distributor, which ever may deem
fit, and the network will remain with the active ID.
- If any distributor is found taking
different IDs, the Company will take strict action against the distributor which can also
lead to
the termination of all the IDs, as and when they are discovered.
- The Company will terminate the distributorship and also with hold the Bonus payment of
any distributor who is found doing Cross Sponsoring of any other existing distributor/s. In
addition, if the distributor is running any REP/RBP/RSP, the same will also be closed down
by the Company.
In case the management finds out that the registration of a distributorship/second ID was
done through unethical means, or without the distributor's consent/knowledge, or by
submitting illegible/invalid documents, then the Company will terminate the ID/IDs, which
the
management may deem fit and the network of such terminated ID/IDs will move up to the
next higher distributor or will be shifted under the ID that is not terminated. In addition,
the
distributor who initiated the above-mentioned activities will be subjected to disciplinary
action
by the Company that may result in the Company suspending /terminating / withholding
bonus payments of the distributor and/or imposing a fine on the distributor. The Company's
decision in the above cases will be final.
- If Company finds any cross Sponsoring& Multiple ID's company
reserve the right, in our sole discretion, to modify, alter or otherwise update the ID's,
Distributor agree to be bound by such modifications, alterations or updates.
- Inactive Distributor
Irrespective of the level attained, if a distributor does not place any order in preceding nine
months, then he/she will be termed as an 'Inactive Distributor' and the Company reserves
the right to take a decision (including termination) regarding his/her distributorship. After
completion of inactive period the distributor can join under any of the distributors, following
the termination of the earlier ID. If any distributor takes a second ID for himself/herself or
under their 'Family' after an inactivity period of nine months, then their first ID will be
treated
as invalid.
- Expiry/Cancellation/Resignation/Succession of Distributorship
-
- Any distributor, up to the level of Silver Director, may resign from distributorship
by
submitting an application and required documents. Acknowledgment of receipt of
such communication constitutes resignation. A person who resigns or whose
distributorship is cancelled / terminated may reapply for distributorship only after
lapse of a period of six months (cooling period) from the date of resignation /
cancellation of his/her last distributorship.
- Any distributor who is a Gold Director or above, after resigning, can apply to
the
Company for a fresh distributorship only after an additional cooling-off period of
one year (a
total period of one year and six months). The fresh distributorship may be granted
by the
Company after reviewing the application. In such cases the person cannot have any
claim
whatsoever over the downline (s) / business he/she had prior to reapplication for
distributorship.
- In case a distributor resigns for certain unforeseen circumstances, subject to Company's
satisfaction, he/she may transfer the distributorship to his/her blood relative only (proper
proof and documentation required).
- Distributorship in ordinary circumstances expires upon
death or proven incapacity of the distributor. However, nominee of the deceased upon
evincing interest to succeed distributorship may be allowed by the Company. In cases where
the distributor. However, nominee of the deceased upon evincing interest to succeed
distributorship may be allowed by the Company. In cases where the nominee does not come
forward till 3 months from the date of death or incapacitation of the original distributor
as the
case may be, successor of the deceased upon submitting appropriate documentation and
evincing interest to succeed distributorship may be allowed by the Company. However,
under no circumstances such distributorship will be entertained after 6 months from the date
of death or knowledge of incapacitation of the distributor either from nominee or successor.
- Distributorship may be cancelled/terminated, declared unclaimed or suspended by the
Company for the reasons mentioned in the Company's Policies/Rules and Regulations.
- Marriage
- The Company treats wife and husband as one single unit for the purposes of
distributorship.
- In situations where two independent existing distributors marry each other, upon marriage
both of them are deemed to have surrendered their distributorship. The distributors who are
married to each other, shall separately intimate to the Company about their marriage within
30 days from the date of their marriage. Subject to conditions of other sub-clauses of this
clause one amongst them ought to resign within 30 days from the date of marriage, failing
which distributorship of both distributors shall be cancelled. Original downline structure
of the
distributor who resigns for reasons of marriage in terms of this sub-clause shall remain
unchanged. However, to maintain relationship with the Company and to conduct ANARGHA
business, the Couple may form a 'partnership firm' in lines of the model 'deed of
partnership'
prescribed by the Company for the purposes of common distributorship, and submit the
same
under cover of a joint application seeking distributorship for such 'partnership firm'
within 30
days of their marriage. This partnership will replace the distributorship of the distributor
who
does not resign and the Structure will remain unchanged.
- Upon marriage amongst two existing distributors and they being given 'partnership'
(irrespective of their cadre / level), they shall have a joint bank account and inform such
particulars to the Company within 60 days from the date of marriage. The Company upon
receipt of such intimation shall credit payouts /bonus earned by the 'partnership' in such
account. If the account is not opened, no Bonus will be paid out by the Company and the
Partnership firm will have no lien on the Bonus earned for the period. However, this
sub-rule
will not be made applicable for distributor couples who are both Gold Directors and Car Fund
Achievers unless of course they want such an arrangement.
- If both distributors are Gold Directors their individual distributorship may separately be
retained at original status. However, one amongst the two may resign from distributorship/
Gold Directorship and the couple may apply for a single distributorship through
"partnership"
(comprising both of them as partners). This partnership will replace the distributorship of
the
distributor who does not resign and the Structure will remain unchanged. In such cases,
original downline structure of the distributor who resigns for reasons of marriage in terms
of
this subclause shall remain unchanged. Even in this case both of them shall separately
intimate the Company about their marriage within 30 days from the date of their marriage.
- Incase such couple does not form any 'partnership firm' within 30 days from their date of
marriage or either of them does not inform factum of their marriage to the Company, the
Company reserves the right to cause appropriate changes in their downline / network and
merge their business(s) of two distributorship into one with conditions as may be deemed
appropriate to the Company and/or cancel distributorship of one or both as per its
discretion
- Separation
In case of divorce amongst couples having distributorship through 'partnership firms' formed
as aforesaid, benefits of distributorship and the distributorship itself shall be apportioned or
transferred as the case may be in terms of the 'deed of partnership'. Such changes in
distributorship of the 'partnership firm' shall be caused by the Company only on completion
of 90 days after receipt of the 'decree of divorce' granted by a competent court. The
distributorship of the partnership firm of the couple shall be put under suspension with effect
from the date of commencement of divorce proceedings between the couple and during
pendency of divorce proceedings, the Company in its discretion, may as a special
arrangement, allow (without insisting upon lapse cooling period) both parties do ANARGHA
business separately as freshly appointed distributors. After the judgment of the court, the
suspension of the spouse in whose name the court has approved for distributorship to be
continued, can continue as a distributor, and the partnership will stand dissolved. In case the
judgment is silent on the issue, the distributorship under partnership will stand terminated. In
cases where a married couple is distributor and co-distributor and any of them files a petition
for divorce, the Company shall only consider the distributor as its principal distributor and no
rights shall accrue to the co-distributor except when a decision is taken on the issue of
succession of distributorship by an appropriate court (whether interim or final). However, this
shall be subject to a final decision by the Company.
- Waiver
- The failure of the Company to exercise any rights stated in the Company Rules and
Regulations or in the Distributor Application Agreement shall not constitute a waiver of the
Company's rights to demand exact compliance therewith.
- Any waiver by the Company can and shall only be affected in writing by authorised
personnel of the Company
- Disclaimer
Anargha Marketing Private Limited is a company registered under the companies Act, 1956
and is engaged in the business of Direct Selling of its products through its business
associates in compliance with the guidelines of Direct Selling issued by the Central
Government vide notification number File No.21/18/2014-IT (VOL — II) dated 9th
September, 2016 and other such guidelines notified by various States of India.No business
associate should make any claim with respect to products or the business plan which are not
supported by ANARGHA official literature.
The pay out gustier showed in this document are illustrative and not actual, hence, is
intended to explain the components and operation of the ANARGHA Business Rewards
System.
They are not intended to be representative of the actual income, if any, that an Independent
Distributor can or will earn through his or her participation with the Anargha Business
Rewards System. These Figures should not be considered as guarantees or projections of
your actual earnings or profits. Any representation or guarantee of earnings, made by any
Independent Distributor, would be mis leading and company will not be liable for same.
Success with Anargha results are only from one's individual successful sales escorts, which
require hard work, diligence, and leadership. Your success will depend upon how actively
you exercise these equalities. Grievances or complains, if any, shall be resolved in
accordance with the grievances redressal system provided by the company or through
arbitration. Legal jurisdiction lies with Hyderabad courts only.
- Prohibited Act
- Distributor shall not a. Incur any liabilities or Debt in the name or on behalf of the
Company.
- Enter into, modify or alter any contract in the name of the Company.
Engage itself or
show interest directly/indirectly as agent, servant or licensee for sale of any product/ goods
other than those of the Company, in any trade, business or profession in competition with the
Company.
Glossary of terms
BV: Business Value, determines level of achievement.
SP: Self Purchase
PGBV: Personal Group Business Value is the business of your entire group and does not
include the business of Director group.
GBV: Group Business Value is the business generated by your entire group.
*Family :Grand parents/parents/self